Quality Management Objectives
Quality specifies to what extent a product or service corresponds to the degree of fulfillment of the customer’s expectations. Consequently, our top priority is to achieve the highest possible customer satisfaction.
Our fundamental principle is to ensure the product quality by means of systematic and consistent QA/QC controls. Experiencing a product failure would have significant implications resulting in lost time, safety, and cost effectiveness.
Additional quality management focus applies to selecting the most suitable suppliers; this requires an in-depth concentration on who the most efficient partners would be in supporting our objectives. The determining factors are product quality, delivery times, and consistency.
Our Commitment To Our Customers
- Individualized customer service, prompt & punctual delivery times in addition to all-inclusive after-sales service
- Furthermore we have the ability to develop special order products through our Research & Development (R&D) department to effectively meet your needs.
- All GOEBEL products are thoroughly tested in our laboratory facilities to ensure the highest level of quality control.